International Leadership/ Human Resource Development

Listen to Clare Novak "The People Implications of Going Global" with host Dr. Linda Sharkey. 

For travel photos and personal blogs, please visit Clare's Travel Website.

USAID Engendering Utilities Program

Clare Novak served as the HR, Training and Gender subject matter expert consultant on the USAID Engendering Utilities Program. She so-authored the in initial study report as well as the recently published HR Framework. 

Over a three-year period, she worked on-site and virtually with seven electrical distribution utilities in five countries. The results included adopted corporate-level Equal Opportunity Statements, HR policies and benefits revised and/or adopted to enable gender equity in all organizational efforts and substantial outreach efforts as a part of Corporate Social Responsibility to encourage girls to study and stay in Science, Technology, Engineering and Math (STEM) studies. 

Gender inclusion solves business problems by:

  • Increasing the number of qualified job applicants
  • Diverse problem solving methods
  • Increasing bill collections under circumstance where a man may not enter a residence
  • Bringing the woman consumer's perspective to business initiatives
  • Possible increased profits

Clare continues her work through EBRD, working with distribution utilities in Turkey to increase the number of women employees and the presence of women in more job categories. The project is now working with a second distribution company in the Anatolia region.

Gender Inclusion benefits all businesses and Clare is pleased to partner with AETS and EBRD to bring inclusion to road construction in Bosnia and Herzegovina as well as a prominent hotel group in Croatia. 

International Leadership Development is a stong component of our work. For nearly 25 years, we have successfully trained over 400 high potential leaders in:

  • Leadership models and leadership skills development
  • Interpersonal communication skills
  • Teambuilding
  • Presentation skills
  • Personality type assessment with StrengthsFinder
  • Motivation and motivational job design

Extensive Train the Trainer courses for Egyptian Ministry of Energy and Electricity and Telecom Egypt insured the sustainability of the Leadership Development Program upon transition from US based instructors. Each organization developed a highly trained and motivated cadre of internal trainers.

See Page 48 of Clarion University Magazine for more about Clare's time in Pakistan
Adult learning training of trainers in the electricity distribution sector, Pakistan, resulted in more effective technical and managerial training.

CEO Forum provides CEOs a platform for sharing best practices, resolve common challenges and spend time strategically working on the business.


  • Egyptian Ministry of Energy and Electricity
  • Kuwait Petroleum
  • Pakistan 9 Electricity Distribution Companies
  • TelecomEgypt
  • Ukrainian Ministry of Electricity
  • Via Rail, Canada

In addition we conducted performance management training for an international pharmaceuticals firm for mid-level managers. Seven countries were represented among the individuals attending training.

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